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High-end Custom Bicycles >> Calfee Design Fan Club

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Mike
contributor


Reged: 12/25/03
Posts: 101
Loc: Oregon
Just Got my Tetra Back from Calfee
#2012 - 03/28/04 07:06 PM (4.13.21.173)

My Tetra has been at the Calfee factory for 5 weeks to correct a drop-out alignment issue, and to be "nudified".

Yes, Calfee is having some growing pains, as I described it in a previous thread, and both my LBS and I had a hard time getting responses from the factory, but in the end, they came through with the stellar (no pun intended) service they have always been known for.

The bike had a very slightly misaligned dropout / deraileur hanger since it was new, and it took awhile to figure out what the problem was. Even though the frame is almost 4 years old, and the misalignment was minor, Calfee warranteed it without hesitation. They also cut me a generous discount on having the paint stripped, since I was unhappy with the durability of the paint (I should note that my wife's Tetra has not had any paint durability issues).

Well, I got it back yesterday, built it up last night, and problem solved. And with the nude finish, it looks like a new bike. I can't take my eyes off it.

Well, the weather is beautiful, and I gotta go ride.

Thanks Calfee!


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easypedaler
contributor


Reged: 02/08/04
Posts: 149
Re: Just Got my Tetra Back from Calfee new [Re: Mike]
#2020 - 03/29/04 11:03 AM (152.163.252.101)

Mike...enjoy having your calfee back. I do believe with the growth of high end bikes and the interest that calfee and carbon bikes in general I think all HIGH end bike makers are going through some sort of growing pains. I've read wera where certain custom builders are taking orders for late fall. So I guess they all are busy. Enjoy the bike.

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