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dfcas contributor Reged: 12/19/03 Posts: 143 Seven Customer relations?       02/06/07 05:17 PM (72.84.57.224) Edit   Reply   Quote   I was considering ordering a Seven custom cross frame and sent several emails.(I do not have a local dealer).All went unanswered. Shortly thereafter,a mint used one came up precisely like what i was considering,so I bought it.My thoughts were that I could use it as a learning platform and tweak the fit or stiffness if I ordered a custom. The fit was perfect,but the frame was -way- too soft for me.I was not surprised that some aspect of the frame was not right for me,and I could not blame Seven for that. I called them to discuss ordering a custom,and they would not discuss the frame I had with me,citing privacy issues. I said that I don't want any info on the original purchaser,just frame stiffness and angles.They would not discuss it. I told them I would buy a frame elsewhere and I did. How can a company with such poor customer relations expect to stay in business? dan -------------------- no signature Post Extras

Entire thread Subject Posted by Posted on Seven Customer relations? dfcas 02/06/07 05:17 PM Re: Seven Customer relations? JAM99   02/20/08 01:47 AM Re: Seven Customer relations? Dave_Thompson   02/20/08 04:06 AM Re: Seven Customer relations? abqhudson   02/16/07 11:54 PM They didn't strike me as particularly helpful BlueJays   10/02/07 12:14 AM Re: Seven Customer relations? Insightdriver   02/11/07 10:23 PM

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