Jas0n
journeyman
Reged: 01/26/04
Posts: 62
Loc: Westchester, New York
|
Re: Best way to get service from Calfee?
03/24/04 06:06 AM (144.126.201.102)
|
|
|
i think calfee is getting a bit of a undeserved rep here. with the success of the company, comes added responsibility and work. given that the company has not expanded much, one could understand that they are inundated with work; they not only manufacture all of thier bikes completely, but they also service them. these are the reasons we love their bikes! they are hand made. they are labor intensive works of art. part of owning a calfee is coming to grips with this. that said, even though i work at a shop, i understand how difficult it is to sometimes get in touch with them. i choose to look at it this way: during those times when i cannot reach them, they are working to make another calfee owner happy, either new or old. give dean a call, their number is listed on the website. if you dont get in touch wiht him immediately, call back later. eventually, you will get in touch with him or someone else who can help you out. in reality though, you only have a chip in the paint and can still ride the frame; throw some clearcoat nail polish on it and ride the bike, scarred as it may be, enjoying the beauty of a calfee's ride. give calfee a chance before we turn so quickly on the company whose frames we love so much. i know firsthand that they do have remedies which are being implemented to help come to terms with their success and the inherent work load which it brings. lets stop complaining, and start riding. 
--------------------
eat to live, live to ride
if it ain't rainin, it ain't trainin
|
|
Previous
Thread Index
Next
Flat
Edit
Reply
Quote
