Re: Best way to get service from Calfee?
04/02/04 01:35 PM (24.44.207.220)
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Why not take this issue from a business perspective. Anyone know what Calfee's weekly production is? How many repairs? Repaints? How much time does it take to turn out a Luna... a tetra...a custom tetra or d'fly? And those damn tandems are a real time burner. Dealing with employee issues.... suppliers.... delivery services... rent etc. Managing a business like this has to be like having a king kong on your back.
This is his most taxing time, so he needs a break from this level of complaining. This forum has... what... 25 active participants, but each day Calfee is trying to make many more people happy with their new bike. I'm sure he's well aware of our communication concerns, but my guess is he's working harder on his production line. Stella was a knowledgeable contact, and my guess is he can't just hire someone off the street with similar talents. It'll take time.