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cccyclist journeyman Reged: 09/27/05 Posts: 91 Loc: Central California Re: First Rate Customer Service       11/05/05 02:58 PM (71.102.243.68) Edit   Reply   Quote   I see both of your points and maybe that is the case. My issue is with the communication not the wait. I have other bikes to ride while I wait. My LBS was being told that everything was under control and that Reynolds had the fork and it would be shipped out the next day, then two weeks later nothing has happened. I am not mad, just disapointed. Such a big deal is made about Calfee customer service when what I have experienced is about the same as any other frame maker I have dealt with. I thought it would be different, that is all. I am still waiting because I did discuss changing forks with Steve and we came to the conclusion that with my frame size and weight, I needed to stick with my original choice. Post Extras

Entire thread Subject Posted by Posted on First Rate Customer Service Saxon 11/04/05 05:21 AM Re: First Rate Customer Service pritchet74   11/04/05 04:30 PM Re: First Rate Customer Service cccyclist   11/04/05 05:47 PM Re: First Rate Customer Service Insightdriver   11/05/05 02:47 AM Re: First Rate Customer Service vaxn8r   11/05/05 03:25 AM Re: First Rate Customer Service cccyclist   11/05/05 02:58 PM Re: First Rate Customer Service Insightdriver   11/05/05 05:51 PM Re: First Rate Customer Service cccyclist   11/05/05 07:02 PM Roll With It Lon   11/07/05 03:32 PM

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