I have had my shoes for a while now and really enjoy them. I went with the all black shoe and the silver straps. I also got the race fit I believe. I went with the best fit option with a custom toe box. I had Don make a few modifications to both heels as I have some wierd spur-type things that give me problems and had to be accounted for. I took pics of my heels and let them know about my spurs from the beginning so the changes to the heel cup were done as the shoe was made.
Don suggested I ride in them for about 100 miles or so before contacting them with changes. Out of the box on the very first ride I was totally blown away. The shoes are very light and its amazing the power that came from having my feet properly aligned. The shoe is very snug fitting and comfortable while riding. It is uncomfortable for me when walking in them (what cycling shoes are comfortable though when walking) but my discomfort is related more to my bone spurs than anything else. Riding poses no problems at all. So I will probably send them back before spring gets here, but it will be hard to give them up to correct an off-the-bike issue.
After the first few rides the leather seemed to soften up somewhat. The shoes are very thin because there is very little padding, but the quality of materials is so high that the shoe is very comfortable. It doesnt hurt that the insole is custom made for your foot. On the subject of insole, it's by far the best insole I have had, which is what I would expect for the price. I have high arches and never worn a custom orthodic before and I must say I didn't know what I was missing when it came to proper support of my arch. Two thumbs up.
When I saw your post here, I realized I hadn't posted pics as promised so here are a few: