Dave_Thompson
prophet
   
Reged: 12/19/03
Posts: 720
Loc: Spokane, Washington
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Re: Seven Customer relations?
02/20/08 04:06 AM (67.185.138.143)
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Quote:
JAM99 wrote: my turn.... bought a used Seven last week w/o a fork and don't have angles to decide on a fork. Called Seven and "sorry, can't help you". Appeared to not care a bit. I've bought two new bikes in 12 months from other mfgers. Won't be buying a new Seven!! By the way, I know I can find means of measuring online. However, have been told that since "span" might differ, it could negatively impact handling. Any guidance? JAM
Another tack you might try is to "befriend" a Seven dealer and perhaps they could contact Seven and get the info you need.
Seven's claim of "privacy" for not telling relevant info to owners of used Seven frames is, IMO, bullpuckey. Serotta, Calfee, Dave Kirk, Spectrum and Richard Sachs have all helped me on used frames by them that I've purchased or have contemplated purchasing.
-------------------- Steel lover, but then I like Ti with carbon too.
Licensed bike geek.
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